Facebook
Flickr
Instagram
Twitter
Customer Experience
Sales
Marketing
Service
Employee Engagement
Topics
Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Retention
Customer Strategy
Data Analytics
Digital Engagement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of Customer
Workforce Management
Search
1to1 Media
Customer Experience
Sales
Marketing
Service
Employee Engagement
Topics
Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Retention
Customer Strategy
Data Analytics
Digital Engagement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of Customer
Workforce Management
Home
Authors
Posts by Ginger Conlon
Ginger Conlon
3 Ways to Change the Customer Perception Gap
Ginger Conlon
-
June 6, 2012
Customers form opinions based not only on their experiences with your company and products, but also on their broader experiences and beliefs.
Continue reading
Recent posts
Webinar recap: AI + CX are the new revenue generation power duo
April 15, 2025
B2B CX – Strategy & Business Alignment
April 10, 2025
Webinar recap: Fight fraud with richer data and human context
April 10, 2025
2025: The year of autonomous AI agents
February 10, 2025
NRF show report: Retail’s future is built on data
January 17, 2025
